When you’re unwell, getting care shouldn’t be the hard part.
Speak with an Australian-registered clinician and receive a certificate with employer verification if clinically appropriate.
Clinician phone review
Doctor or pharmacist, as appropriate
A$25 only if issued
No subscription
Employer verification
With verification link
Private and secure
Your details stay protected
Simple, transparent pricing
Choose a review option or start once and we will help confirm what is appropriate. You are only charged if a certificate is issued.
Pharmacist certificate
GST inclusive
A$25 certificateOnly charged if issued
Australian-registered pharmacist review
Best suited for1–2 daysStraightforward short-term illness
- Direct phone review with a pharmacist
- PDF with employer verification link
- Certificate if clinically appropriate
- No subscription, no account fees
Doctor certificate
GST inclusive
Bulk billing availableFor eligible GP reviews
Australian-registered doctor review
Best suited forLonger or complexMore complex conditions or longer absences
- AHPRA-registered Australian GP
- PDF with employer verification link
- Only charged if issued
- No subscription, no account fees
How it works
From symptoms to certificate in three clear steps.
Complete a short intake, speak directly with a clinician, and receive a certificate with employer verification if clinically appropriate.
Answer a few questions
A short set of symptom questions in plain English.
A clinician reviews
An Australian-registered doctor or pharmacist reviews your answers and speaks with you.
Your certificate direct to you
If issued, your certificate is sent directly to you via phone and email.
Clinician-led safety
Online when appropriate.
Escalated when needed.
PocketDoc makes the admin simpler while clinical judgement stays with the Australian-registered clinician reviewing your request.
Tell us what is going on
A short intake helps prepare for your review.
Clinician review
A doctor or pharmacist speaks with you before any outcome.
The right next step
Online where suitable, escalated where needed.
More PocketDoc care pathways are coming.
Medical certificate reviews are available now. Future services will launch only when their clinical and privacy safeguards are ready.
Scripts & referrals
Clinician-led review pathways.
Men's health
Private clinician-led care.
Weight loss
Clinician-guided support.
AI-assisted triage
Secure intake to support clinician review.
The current live service is medical certificate review. Future services remain subject to clinical governance and readiness checks.
Frequently asked questions
Everything you need to know before you get started.
Skip the queue, not the care.
Start online, then speak directly with the Australian-registered clinician reviewing your request.