People + clinical governance

Healthcare needs more than good technology.

PocketDoc brings clinical, pharmacy, product and governance perspectives together to build digital healthcare that remains human, accountable and safe.

How we work

Governance is part of the product.

PocketDoc is being built around explicit clinical boundaries, accountable decisions and technology that helps the care team work clearly.

Clinicians make clinical decisions

Digital systems can organise information and support review. Qualified clinicians remain responsible for assessment and care decisions.

Safety is designed into delivery

Clear escalation, privacy, auditability and careful service boundaries are treated as product requirements.

Technology supports the care team

Automation is used to reduce administrative friction, not to present software as a doctor or autonomous decision-maker.

The people behind PocketDoc

Medical Leadership

Clinical and pharmacy perspectives help shape pathways that stay clinically responsible, practical and accountable.

Clinical and Telehealth Advisor

Dr Freeha Ahmed

Clinical advisor and telehealth delivery specialist

A physician case manager and clinical lead with experience supporting international APAC telehealth services.

Telehealth / Preventative care

Pharmacy and men's health expertise

Brad Butt

Pharmacist. Founder, Men's Health Downunder.

A pharmacist and the founder and lead pharmacist of Men's Health Downunder, established in Canberra in 2013.

Men's health / Urological health

Pharmacy and service operations

Rob Smith

Pharmacist

Supports service design and operational delivery as PocketDoc develops clinician-led care pathways.

Service delivery / Patient experience

Leadership team

Product, clinical and governance leadership.

PocketDoc is led by co-founders and governance support focused on building safe, responsible digital healthcare.

Co-founder

Dr James Ayres

Co-Founder / CEO

A UK-trained GP based in Canberra, with experience across general practice, men's health and chronic disease care.

Clinical leadership / Men's health

Co-founder

Tim O'Connell

Co-Founder / CTO

A technical AI strategist focused on translating healthcare requirements into responsible, reliable digital systems.

AI systems / Product architecture

Leadership team

Jonny Ayres

Head of Ethics, Risk and Compliance

A non-clinical advisor supporting responsible business development, governance and commercial decision-making.

Governance / Business strategy

Medical certificates

Skip the queue, not the care.

Complete a short intake and speak directly with an Australian-registered clinician.

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